Privacy Policy
Last updated: August 24, 2026
This Privacy Policy explains how Velora Wig collects, uses and protects information when you visit velorawig.com or send us a product, sample, wholesale or private-label enquiry.
Who we are
Velora Wig supplies wigs, hair extensions, braiding hair, crochet hair, ponytails and related hair products. Our website address is https://velorawig.com/.
Information we may collect
- Contact information such as your name, email address, phone number or WhatsApp number.
- Business and enquiry details such as company name, country, destination, product style, color, quantity, packaging needs and messages.
- Order-related information you choose to provide when discussing samples, quotations, production or shipping.
- Technical information such as IP address, browser type, device type, referring page and website activity.
- Cookie and analytics information used to understand how visitors use the website.
Please do not send payment card details, identity documents or other highly sensitive information through the general enquiry form.
How we use information
- To answer questions and prepare product, sample or wholesale guidance.
- To prepare quotations and discuss production, packaging and delivery requirements.
- To operate, secure and improve the website.
- To prevent spam, fraud and misuse.
- To keep business records and meet legal or regulatory requirements.
Cookies and analytics
The website may use essential cookies for basic functions and analytics tools to measure visits and page performance. These tools may collect device, browser and usage information. You can control or remove cookies through your browser settings. Blocking some cookies may affect how parts of the website work.
When information may be shared
We may share information only when reasonably needed with service providers that support website hosting, forms, email, analytics, security, order processing or shipping. We may also disclose information when required by law, to protect our rights, or during a business transfer. We do not publish your enquiry details on the website.
International processing
Velora Wig works with customers and service providers in different countries. Your information may therefore be processed outside your country. We take reasonable steps to use information only for the purposes described in this policy.
How long we keep information
We keep enquiry and business records only for as long as reasonably needed to reply, support an order, maintain records, resolve disputes and meet legal obligations. Retention time may vary depending on the type of information and the business relationship.
Your choices and requests
You may ask us to access, correct or delete personal information that you provided to us. Some information may need to be kept for legal, security or record-keeping reasons. To make a request, contact us using the details below.
Security
We use reasonable administrative and technical measures to protect information. No website, email or internet transmission can be guaranteed to be completely secure, so please send only the information needed for your enquiry.
Children
This website is intended for business customers and general adult visitors. We do not knowingly collect personal information from children.
External links
The website may link to other websites. Their privacy practices are controlled by their own policies, not this Privacy Policy.
Changes to this policy
We may update this policy when our website, services or legal requirements change. The latest version will appear on this page with the updated date.
Contact us
Email: julie@suvael.com
Phone / WhatsApp: +86 189 1313 7306
Address: No. 1260 Pujin Road, Xukou Town, Wuzhong District, Suzhou, Jiangsu 215105, China